Reference

vivo500 Privacy Policy for Your Account Data

vivo500 Privacy Policy explains what we collect when you open an account, verify your phone and use wallet options such as DANA, OVO, GoPay or QRIS.

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vivo500 vivo500 Privacy Policy for Your Account Data
CONTACT ROUTES

Get Privacy Policy Help Without Guesswork

A clear contact route helps when you need to ask about the Privacy Policy, correct account data or understand a wallet record.

Account access Use the account support path when your phone verification, sign-in record or device access…
Wallet records For DANA, OVO, GoPay or QRIS questions, send the relevant payment reference through support.
Data requests Ask us to access, correct or clarify personal data through the same support route.
DATA HANDLING

Privacy Policy Practices Behind Your Login

We treat account data as part of the access path, not as a loose collection of unrelated records.

What we collect

We may collect your account contact, phone verification result, sign-in history, device type, browser signals, lobby activity and support messages.

Cookies and sessions

Cookies and similar session tools help keep your account path active between login and the lobby.

Account security

We use phone verification, sign-in records and device signals to protect account access.

Retention choices

We keep account, payment-reference and support records only for operational, safety or legal needs described by the Privacy Policy.

Correcting your data

If your phone detail, account contact or support record is inaccurate, ask us to correct it through account support.

Requesting a copy

You can ask what personal data we hold and how it is used by sending a Privacy Policy request through…

Privacy Policy Answers for vivo500 Accounts

These Privacy Policy answers address the account, device and payment-record questions you may search before opening an account. We keep each response tied to the actual data path, from phone verification through wallet status and support contact, while access depends on local law.

It covers data connected to your account, phone verification, sign-in sessions, device signals, lobby activity, support messages and payment references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps.

Phone verification helps connect you to the correct account and supports account recovery and security checks. We record the verification result and related contact detail according to the Privacy Policy and local law.

Yes. The policy covers payment references and account-linked status records for DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account references. The provider keeps its own separate records.

Send a data request through the signed-in account support path, stating that you want a copy of personal data. We may verify account ownership and assess the request where local law permits.

Yes, you can ask us to correct an inaccurate phone detail, account contact or support record. Use account support and provide enough context to identify the record without sending passwords or wallet codes.

Retention depends on the record and its operational, security or legal purpose. The Privacy Policy does not promise one period for every entry; applicable timing can also depend on local law.

Contact account support promptly and mention the device or session you do not recognise. We may ask for ownership checks, review sign-in records and apply account-access steps where local law permits.

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